[Notice] Roulette Bug and Compensation

Default [Notice] Roulette Bug and Compensation

Dear Warlords,

There was a random chance of getting Gold X 0 item instead of what you've won from lucky roulette, one of the latest features added today. This issue is now resolved and the roulette should be giving you correct rewards from now on.

Unfortunately, because it was a brand new feature, the results of the roulette were not saved. It's painful to say but we can't recover the roulette rewards you originally received when you encountered this bug. We'll be modifying the system to save more information from now on to compensate this issue properly in the future.

The best we can do for now is to reimburse the jewels used on roulette. We'll be sending double the jewel amount of the spin cost (20 jewels) per each time a player has encountered this bug. If you've experienced this bug with your daily free spin, you are still entitled to 20 jewels as well.

154 players on Korea server, 100 on Asia, 680 on Global1, and 129 on Global2 have been compensated for this issue. We're sorry for any inconvenience we may have caused.

- The Monster Warlord Team -